(aka AbuIbrahim12)

A. Elshafei


Welcome to my website.


I originally made this website just  to publish troubleshooting knowledge base articles that I have either authored, compiled or partially authored during my work as a technical support agent. Later I added articles and findings related to windows security and desktop experience that  I wrote during my free time .


If you have any questions, please contact me at:

abuibrahim0  AT  gmail  DOT  com 


English: www.islaam.ca    -    Arabic: www.sahab.net   

Whats New:

* Due to the lack of time of updating my website, I have set up a new blog to place any new articles I write on security. The blog is available here:  http://abuibrahim12.blogspot.com


* Ever been told that you cannot use MS Outlook to import .ost files. Here is how to import all your messages from .ost files without converting the ost file to a pst file. Read more…


* My powerpoint presentation that I gave at the Microsoft Innovation Center, Yamamah College, Riyadh. The actual ppt presentation lacks a lot of text so some of the slides would be puzzling for those who did not attend. I also removed a slide or 2 taken from a private presentation shared by Paul Laudanski, Microsoft Security Manager of Investigations. You can download the ppt from here.


* I have written a couple of new malware removal articles that is specifically made to help HJT helpers and trainees. See: (1), (2), (3).