(aka AbuIbrahim12)

A. Elshafei

Various third-party software problems with suggested solutions

Miscellaneous Software KB

1. DSL:  When connecting to the internet using DSL, you receive the following error message:

Internet PPPOE connection … error 676. line is busy’

 

= > go to ‘internet connections’ in the control panel => disable all active connections => restart the ‘local area connection’  and then try again.

2. DSL: When connecting to the internet using DSL, you receive the following error message:

Internet PPPOE connection … error 678

 

Step1: Download WinSockFix from http://www.spychecker.com/program/winsockxpfix.html

From a  computer that has internet access.

 Double click on WinsockXPFix.exe => click Fix =>in the Apply the VB_Winsock fix? screen click Yes =>

Click ok when asked to reboot.

Step2: if problem persists, reinstall the network card

Step3: please see : http://support.microsoft.com/kb/892889

 

3. Dell Support; When windows is starting, you receive the following startup error message:

Notify Alert Application Error  (0xC000015)” And/OR 

Rng.exe application error

 

Go to add/remove programs => uninstall Dell Support

If you wish to reinstall Dell Support, then uninstall .Net Framework first and then reinstall Dell Support. After that you can then reinstall .Net framework

4. Mcafee Personal Firewall: When attempting to connect to the internet, you receive a pop-up message NetBios Port is open’.

 

Open Mcafee firewall => click options => security tab => change security level to 4.

5. Mcafee Personal Firewall: When attempting to connect to the internet, you receive a pop-up message NetBios Port is open’.

 

Open Mcafee firewall => click options => security tab => change security level to 4.