? Eng. | Muhammad Elgamal
    Curriculum Vitae Muhammad Ibrahim Elgamal
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ABOUT

Personal Details
Al Khobar, Eastern Area, Saudi Arabia
elgamal@kfupm.edu.sa
0138607243
Available as IT Consultant

Summary

About Me

Over 7 years of experience in IT field, starting with end user support and Microsoft systems administration in small and large enterprise Infrastructure, with four job titles related to tasks and responsibilities (IT Technical Support Engineer, IT Supervisor, IT infrastructure Specialist and Sr. Windows Systems Administrator).

Now, I am looking for an opportunity which fits my work experience and qualifications, leads to more experience and learning new technologies in IT field. Al hamdulellah, I have ability to deal and cooperate with other people from different cultures and nationalities to achieve team work spirit and learn from them or by myself to adapt to new technology changes and upgrades.

Hobbies

Interests

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FACTS

NUMBERS ABOUT ME

920
CUPS OF COFFEE
65
PROJECTS COMPLETED
2965
HOURS OF CODING
35
WORKSHOPS
2M
LINES OF CODE
100
SATISFIED CUSTOMERS

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RESUME

  • EDUCATION
  • 2007
    2002
    Egypt

    Bachelor of Electrical Engineering

    Tanta University

    Bachelor of Electrical Engineering, Computer & Automatic Control Department.
  • WORK AND PROFESSIONAL POSITIONS
  • Now
    2012
    Dhahran

    Sr. Windows Systems Administrator

    King Fahd University of Petroleum & Minerals

    I am working at KFUPM as Sr. Windows Systems Administrator through manpower Contractor.
  • 2011
    2010
    Egypt

    IT Infrastructure Specialist

    ValleySoft

    I were working as IT Specialist who handling all IT related tasks and activities.
  • 2010
    2007
    Egypt

    Technical Support Supervisor

    Computer Troubleshooters

    I started my career working in Computer Troubleshooters Egypt as IT Technical Support Engineer and ended by IT Technical Support Supervisor for three years.
  • HONORS AND AWARDS
  • 2013
    2012
    KFUPM

    Certificate of Appreciation

    Dr. Mansour Al Dajani, Director of Information Technology Center

    This certificate is awarded to Mohammed Ibrahim El-Gamal in recognition of valuable contributions to ITC DATA CENTER & CORE SWITCHES UPGRADE, December 3, 2013.
  • 2013
    2012
    KFUPM

    Appreciation Letter

    Dr. Mansour Al Dajani, Director of Information Technology Center

    I would like to take this opportunity to thank you for your hard work and commitment in providing excellent IT services to the KFUPM community during the past year 2012 and having excellent marks in the following HR Key Performance Indicator: Productivity: Amount of tasks completed on-time I also urge you to continue the self-improvement in all other indicators.
  • 2011
    2010
    Valleysoft

    To Whom It May Concern

    Mr. Mohamed El Miligui, Vice President, Valleysoft Egypt

    I am pleased to recommend Mohamed Elgamal for employment with your organization. He has proven himself as a conscientious and knowledgeable employee during his 13 months of employment with Valleysoft, Mr. Elgamal worked as an IT Administrator at Valleysift from September 27th 2010 through November 20th 2011 with list of tasks that he excelled in during this period. Over and above his technical responsibilities, Mohamed showed great dedication to his work and to the company. Whenever needed to work extra hours or weekends, he never showed any resistance and did his work perfectly with great attitude.
  • 2010
    2009
    Computer Troubleshooters

    Certificate Of Experience

    Mr. Islam Mahmoud, General Manager, Computer Troubleshooters, Egypt

    This is to certify that Mr. Mohamed Ibrahim El Gamal was employed at Computer Troubleshooters Egypt from the 23rd of December, 2007 in the capacity of Technical Support Engineer. During this period, Mohamed showed a great enthusiasm toward implementing and developing the company's strategic plans copying with the company's vision.
  • 2008
    2007
    Computer Troubleshooters

    Bravo Zulu Award

    Mr. Mostafa Selim, General Manager, Computer Troubleshooters, Egypt

    Subject: Job Well Done! " I would like to thank you for your performance during the last period. You have impressed me with your dedication and enthusiasm towards your job. You have succeeded in always improving your performance using your technical experience. You really deserve a lot of appreciations towards what you have done. Based on your believes of our core values, you have taken the extra step over your duties and responsibilities to make sure we Computer Troubleshooters Egypt provide the satisfaction our customers expecting from us. In the true spirit of Computer Troubleshooters we offer you this Bravo Zulu Award as a token of our appreciation.
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CERTIFICATIONS

  • TECHNICAL CERTIFICATIONS LIST
  • 2018
    2016

    Zscaler Certified Cloud Professional

    Zscaler

    Zscaler system administrators desiring a deeper dive into Traffic Forwarding and Authentication and the advanced topics listed below. Anyone who is responsible for deploying or maintaining the Traffic Forwarding and Authentication aspects of a Zscaler deployment.
  • 2017
    2015

    Zscaler Certified Cloud Administrator

    Zscaler

    Zscaler system administrators and anyone else responsible for the setup, configuration, and administration of their organization’s Zscaler deployment.
  • 2017
    2015

    MCSE 2012 Server Infrastructure

    Microsoft

    The Microsoft Certified Solutions Expert (MCSE): Server Infrastructure certification validates that you have the skills needed to run a highly efficient and modern data center, with expertise in identity management, systems management, virtualization, storage, and networking.
  • 2016
    2014

    Blue Coat Certified ProxySG Professional

    Blue Coat

    The Blue Coat Certified ProxySG Professional (BCCPP) Course is intended for IT professionals who wish to master the advance features of the Blue Coat ProxySG.
  • 2016
    2014

    Blue Coat Certified ProxySG Administrator

    Blue Coat

    The Blue Coat Certified ProxySG Administrator (BCCPA) course is intended for IT professionals who wish to master the fundamentals of the Blue Coat ProxySG.
  • MANAGEMENT CERTIFICATIONS LIST
  • Now
    2015

    Attendance Project Management of Professional

    Mind Merge, Inc

    The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers. You can find PMPs leading projects in nearly every country and, unlike other certifications that focus on a particular geography or domain, the PMP® is truly global. As a PMP, you can work in virtually any industry, with any methodology and in any location.
  • Now
    2015

    Certificate of Attendance "Superior Customer Service For ITC Staff"

    Mind Merge, Inc

    This course to develop strategies for creating engaged employees and satisfied customer.
  • Now
    2015

    Certificate of Attendance "Team Building For ITC Staff"

    Mind Merge, Inc

    This course to cover the essential techniques and skills for effective team building.
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SKILLS

TECHNICAL SKIILLS
I have many technical skills as: Bluecoat Proxies, Zscaler Security Services, Infoblox DNS, Networking & Troubleshooting.
LEVEL : EXPERTEXPERIENCE : 6 YEARS
MS System AdministrationMS Windows ServerActive Directory
MANAGEMENT SKILLS
Have ability to handle multi tasks and leading my team to deliver results.
LEVEL : INTERMEDIATEEXPERIENCE : 4 YEARS
IT Service ManagementCustomer ServiceProject Management
SOCIAL SKILLS
Living and working with other people, in multicultural environments, in positions where communication is important and situations where teamwork is essential with high Performance.
LEVEL : EXPERTEXPERIENCE : 8 YEARS
FriendshipVolunteer
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CONTACT

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